When you walk into a room or when you leave, what do people think of you? Have you ever truly thought about the mark you leave on people and how that influences how they perceive you? . . . not only now, but the next time they meet you? Creating a personal brand…
What is YOUR Personal Brand? Read More »
In the 1980’s I worked as a busboy and then finally graduated to being a waiter at one of the best restaurants in Vancouver. The place was small, exclusive and prided itself on its exceptional service and its loyal clientele. We had a gentleman who had his own table, his own wine in
What does exceptional service REALLY look like? Read More »
I was lucky enough to come across this YouTube by Ted Rubin and I wanted to share it as I agree with him in developing the human side of digital. There are way too many companies that are focused on clicks, likes and the metrics behind them without taking the time to understand the
Ted Rubin “Change Your Outlook to Change Your Future!” Read More »
I just received this image today, not sure who originated it, but I think it tells a great story. In the end, it is about understanding what you do and why? People know what they do. . . they are doctors, lawyers, accountants, bricklayers, engineers, etc., but very few of them truly
Where is your true value? Read More »
I shake my head over and over again at how bad retail customer service has become. As companies realize that they have become commoditized, they are not doing anything to rise above this and create a customer experience that is truly authentic and based on providing customers real value. Today, I was making
Bad Customer Service, Yes this is a form of marketing! Read More »
We all have those times where we are deep in thought and conversing with that little voice in our head. The question is, is that little voice right, or is the answer you get back only what you really want to hear? I am most valuable and alive when I have the ability to talk
It Helps to Talk Out Loud! Read More »
Active communication is key, not only to not feeling socially isolated personally, but it is a key factor in getting people to understand your value as a company in the business world. Mostly, we are all very social being and like to be liked. However, are you being liked by those who can
Networking in all the RIGHT Places Read More »
This month, we were featured in an article in PPB Magazine. The article I wrote was called “The World Has Changed. . . Embrace It!”. Click on the link and navigate to page 76 to read the full article. What I have noticed is that across industries and at all levels of business people
The World Has Changed. . . Embrace It! Read More »
Hello everyone: We are extremely excited to say that we have been published as part of a compilation of advice called “80 Easy Ways to Supercharge Your Business Growth” We are number 65 and are honoured to be included in this Ebook and want to share it with you. Please click on the image below
We have been included in an Ebook published by Microsoft Read More »
Being passionate about what we do in life makes the difference between being average and extraordinary. Find your passion and bring out the passions in others. The more people can be enabled to create greatness, whatever that may be for them, the better off we will all be. Celebrate passion in your workforce.
Are you passionate about what you do? Read More »
