I AM BenBaker

Mobile Marketing

What type of Experience are you providing to your Customers?

We all like to be treated special!    So, why do we not take the time to make our customers feel special, valued and listened to? Too many times, brands and companies fail due to poor customer experience.   Whether it be the website that should be mobile or at least easy to navigate.  . . 

What type of Experience are you providing to your Customers? Read More »

Are you speaking to your audience in their language?

Even the “experts” in communication are constantly having to update their skill set to keep up with the ever changing moving target we call Social Media.     Here is an article from the Pew Research Center from 2014 that talks about the trends as they were not 18 months ago.  Is that information still

Are you speaking to your audience in their language? Read More »

The Art of Marketing is coming to Vancouver April 15 2015

We are so excited to be attending The Art of Marketing Conference in Vancouver, BC on April 15, 2015.    This conference is a once a year opportunity to hear from some of the best minds in marketing, networking and sharing ideas with delegates. This will create the ability to walk away with new and relevant

The Art of Marketing is coming to Vancouver April 15 2015 Read More »

CASL . . . otherwise known as Canada’s NEW Anti-Spam legislation. . . what does it mean to you?

Last week, the Association of Integrated Marketers held a luncheon in Vancouver to talk about CASL- Canadian Anti-Spam Legislation.   This “NEW” Anti-Spam legislation covers all types of electronic communication comes into affect in Canada July 1st 2014 and we wanted to make sure that we were up to date with any last minute changes

CASL . . . otherwise known as Canada’s NEW Anti-Spam legislation. . . what does it mean to you? Read More »

PPAI Expo. . . With a Little Help from my Friends!

This was a very strange January for me.   Not since the birth of my son, a decade ago, have I missed the PPAI Expo in Las Vegas.   Yes, PPAI is the largest expo in the Promotional Marketing industry, but that is only one of the many reasons that I go every year. The

PPAI Expo. . . With a Little Help from my Friends! Read More »