I AM BenBaker

random thoughts

Come Join Us on the Stroll for Liver, June 15 2014 at Gary Point in Richmond, BC

  Stroll for Liver June 15th, 2014 (Sunday) from 9:00 am – noon Garry Point Park, Richmond  Dear friends, family, colleagues and clients, As an incoming Board Member of the Canadian Liver Foundation, I am asking you to please join me in supporting the Foundation’s 2nd Annual “Stroll for Liver”, a family walk to raise…

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Communicating Consistently . . . NOT a simple task!

As the avenues available to us to communicate our brand have been increasing exponentially, I thought it was a good time to take a moment to audit how our business communicates, what it communicates, where it communicates,to whom and if the message was consistent, effective and acted upon.   This blog was sparked from that

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Customer Service as Marketing. . . try it, it works!

Customer service is the differentiator in our business.     Many people talk about how great their customer service is at the C Suite,  but when it really comes down to it, how many companies are told by their clients that they have GREAT customer service. . .  we do:-)   image from www.businesshelpcentre.ca There

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