I AM BenBaker

Tangible Evidence

Does Technology Help or Hinder the Development of True Customer Loyalty?

The merger of LinkedIn and Microsoft announcement today has me thinking. . . does technology help or hinder the development of true customer loyalty? In my opinion, marketers are reliant far too heavily on technology, data and interpretation of analytics and are loosing the skills of listening to trends and understanding client desires. There is no

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We have been included in an Ebook published by Microsoft

Hello everyone: We are extremely excited to say that we have been published as part of a compilation of advice called “80 Easy Ways to Supercharge Your Business Growth” We are number 65 and are honoured to be included in this Ebook and want to share it with you. Please click on the image below

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Are you passionate about what you do?

Being passionate about what we do in life makes the difference between being average and extraordinary. Find your passion and bring out the passions in others.    The more people can be enabled to create greatness, whatever that may be for them, the better off we will all be. Celebrate passion in your workforce.  

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Brand, Culture and Motivation. . . the keys to your corporate success!

We have been spending a lot of time lately talking to clients about internal motivation strategies.     Our argument is that if your staff do not understand the brand and culture. . .  and don’t believe in them whole heartedly, how do you expect them to communicate the value of your brand and culture to

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Branding Step by Step – Episode #8- WE ARE REBRANDING – CMYK SOLUTIONS IS NOW “YOUR BRAND MARKETING!”

It is with great pleasure that we introduce you to Your Brand Marketing.    Over the last number of years we realized that the services that we offer and the story that we want to tell was incongruent with the name CMYK Solutions.    Ten years ago, when CMYK Solutions was branded, it was a different world.  

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Branding Step by Step – Episode #7 – Getting Ready for the Brand Launch

Ok. . . we are almost there.   We have decided to proceed, figured out what is important to us, found a partner, gone through Insight and Discovery, defined the brand and named it, created the branding package and now . . . we are ready to plan the brand launch! The brand launch is

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Branding Step by Step – Episode #6 – Creating the Brand Package

Now that you have gone through picking a branding partner, gone through “Insight and Discovery”, developed a brand name and culture, it is now time to create the logo and brand identity. The logo is an important part of the brand, but in itself, it is not the brand.   It is a place holder.   Something

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