The role of a business owner is to provide experience, value, and help to their employees. An employee’s experience reflects how an organization values people. And, most of the time, people listen to employees more than the organization. In this episode, Ben Baker sits down with the Founder of Global Values Alliance, Alan Williams, to talk…
Morphing From Experience Economy Into Values Economy With Alan Williams Read More »
The best way to differentiate your business from the competition is to find the underserved market. Once you find that underserved customer, create a brand that is tailor-made for them. You want to be able to show your authentic self to your customer because they will be the ones who will spread your brand.
Being Your Authentic Self: Building Your Brand On Underserved Markets With Paris Cutler Read More »
Marketing has gone a long way since the days of actual door-knocking and mailing ads. The future of marketing is digital, and it is the challenge of every marketer to cut through all the noise and become relevant to prospective clients. Steve Tso, an expert B2B marketer and the Founder of Cyber Business Review, believes that
Justifying The Existence Of Marketing For The Future With Steve Tso Read More »
Customers are, without doubt, the center of every business. Thus, giving people true customer experience shows your dedication to scale your ventures. Today, Ben Baker talks to Jeffrey Victor of Luminary Learning Company about the importance of customer service in all aspects of your buhttp://www.linkedin.com/in/jeffreyvictorsiness. Going back to his humble beginnings, Jeffrey shares how
Making The Customer Experience Exemplary With Jeffrey Victor Read More »
If you haven’t heard of TRAY, you’re in for a treat. TRAY is an amazing company that does engaging point-of-sale type technology that is designed with the customer in mind, creating solutions to real pain points. Logan Korn, the Manager of Client Relations for TRAY, joins us today to discuss what the company is
TRAY: Making Customer Experience King With Logan Korn Read More »
How do we deliver customer experience in a way that’s meaningful and that people want to listen to? When average seems to be not cutting it, we need something that makes us stop and think and grabs our attention. Customers demand it, organizations demand it. As professionals, we should demand it as well. Adrian
Punk CX: Customer Experience In Your Face with Adrian Swinscoe Read More »
Riz Kermalli joins us from Toronto on the February 13th, 2019 YourLIVINGBrand.live show. We talk about innovation in logistics and how to create a superior customer experience. Eshipper is the Trivago of the shipping world. You can find this week’s show on IHEART RADIO HERE! Audience Questions: But is it a matter of opinion what people
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Hello everyone: On today’s show we had Stan Phelps of www.PurpleGoldfish.com Stan spoke to us today from Ecuador and told us the story of WHY the Purple Goldfish and what they have to do with GREAT Customer Service. Love to hear your thoughts. Ben IF YOU WANT TO LISTEN TO THE PODCAST VERSION OF THE
YourLIVINGBrand.live June 14 2017 with Stan Phelps Read More »
I love when companies take the time to tell the values of their brand in a compelling way. Smuckers has done this in a simple, quiet and effective way that draws you in, engages you and walks you through their journey. Are you taking the time to understand who you really are as a
If you have a great story, tell it in a compelling way! Read More »
